Privacy
Privacy Policy
Privacy is a core operating principle at Nubinity. The company does not sell customer information.
Introduction
Nubinity is committed to protecting privacy and handling information with transparency and care. This policy explains how Nubinity collects, uses, and safeguards information from customers and website visitors.
Information Collection
Nubinity collects information provided directly through account creation, support requests, forms, service use, and transactions. This may include names, email addresses, phone numbers, billing details, transaction history, account data, and information about service usage.
Use of Information
Information is used to provide, maintain, secure, and improve services; administer accounts and billing; communicate with customers; provide support and service updates; investigate abuse or security events; and comply with legal obligations.
Data Protection
Nubinity uses administrative, technical, and organizational safeguards appropriate to the information and service context. These may include encryption, access controls, secure hosting, monitoring, and security review. No internet service can guarantee absolute security.
Non-Disclosure of Information
Nubinity does not sell, trade, or rent personal information. Information may be processed by service providers supporting hosting, billing, communications, security, analytics, or other operations, subject to applicable controls. Information may also be disclosed when legally required.
Transparency and Control
Subject to applicable law and contractual obligations, individuals may request access to personal information, correction of inaccurate information, deletion, or withdrawal of consent where consent is the applicable processing basis.
Cookies and Interactive Services
Essential storage supports site preferences. Optional cookies enable live chat, which Nubinity operates itself, and Google Analytics usage measurement. Analytics cookies are set only after a visitor accepts; before that, Google Analytics receives cookieless measurement signals only. Visitors can choose essential-only storage or enable optional cookies through Nubinity’s own consent controls and may reopen cookie settings at any time.
Text Messages
Nubinity sends text messages only to people who opt in, such as by ticking the text-updates box on the contact form, and only about their own request. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Mobile numbers and text-messaging opt-in consent are never sold, and are never shared with third parties or affiliates for marketing or promotional purposes.
Changes and Contact
Nubinity may update this policy periodically. The current version will be posted on this page. Questions or privacy requests may be sent to legal@nubinity.com.